City hall. Mobile phone. Banking. Hospitals. Housing. Japanese letters. When something is difficult in Japan, you don't have to figure it out alone.
You may know what you want to do, but not how Japan's systems work. We help turn “I don't know what to do” into the next clear step.
Resident registration, forms, procedures and letters can be confusing.
We help you understand options and prepare what you need.
We help you find the right place and understand the basic process.
We can explain the general meaning and what action may be needed.
Moving, utilities and everyday housing questions can be handled with guidance.
Garbage rules, transportation and local services are easier when explained.
The goal is simple: help you solve the problem in front of you, without making you learn the entire Japanese system first.
Guidance for everyday administrative procedures.
Get the basics of your new life working.
When something happens and you don't know who to contact.
A practical setup package for people who are new to Japan and want to get the important basics sorted out.
We help you organize the first steps of living in Japan.
This is a practical life-support service. We explain, guide, help communicate and connect you to the right service.
Japan doesn't stop being complicated after your first week. Keep a place you can ask when something comes up.
Simple support for everyday questions and problems.
Send a message on LINE. English is OK.
We ask the minimum questions needed.
We explain the next step and help contact the right service.
For complex work, we connect you to the appropriate specialist.
You don't need to know the Japanese name of the procedure. Just explain the situation in simple English.
LINE URL below is a placeholder and should be replaced before launch.
When you don't know what to do next, ask. We'll help you find the next step.
LINE link is a placeholder until the official account is created.